EXCHANGE POLICY:
-At I AM BRAND, Our brand is committed to providing you with the highest quality products and personalized service. If, For any reason, You are not completely satisfied with your purchase, we would like you to review our policy on exchange. Each item is carefully inspected and customized with your name on the cloth tags, Ensuring that every purchase is unique and special to you. Our products before shipping go through inspection twice in video.
Surveillance, Therefore with our dedication to quality control, We strive to eliminate any chance of defects in our products.
THE FOLLOWING REASONS WHERE PRODUCTS CANNOT TO BE EXCHANGED.
-The product should be with tags, unworn, and in perfectly good condition as sent.
-The supply of goods made to your specifications or personalized.
-We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion
-Only regular-priced goods may be exchanged. Unfortunately, Goods on sale cannot be refunded or exchanged. This exclusion may not apply to you if it is not permitted by applicable law.
EXCHANGE PROCESS:
1. CONTACT US: If, despite our stringent quality control measures, You encounter any issues with your order, please get in touch with our customer service team within 7 days of receiving your product. We're here to assist you and solve any concerns you may have.
2. VERIFICATION: Provide your order number and details of the issue you've encountered. Rest assured, Our team will thoroughly investigate the matter to ensure that it meets our exchange criteria.
3. RESOLUTION: Depending on the nature of the issue, We will work with you to find the best possible solution. This may include a replacement item, Store credit- As per our exchange policy.
CONTACT US:
If you have any questions or require assistance, Please don't hesitate to reach out to our customer service team at [Contact- +91 8178347209 & Instagram- @iambrand.world]. Your satisfaction is our top priority, And we're here to ensure that your experience with I AM BRAND exceeds your expectations.
THANK YOU FOR BEING A PART OF OUR COMMUNITY